Dear Reader,
In small to mid-size organizations with no department focused on internal communications, these responsibilities often fall on HR as they are seen as employee experience. As companies look to navigate increasingly complex workplace dynamics, effective internal communications have become more critical than ever.
Sending the right message at the right time to the right people has become complex. When AI came on the scene with ChatGPT, the opportunity to accelerate and enhance internal communications was one of the most apparent use cases. It was game-changing because it was initially language-based, prompting ChatGPT to help with internal communications. Often, folks are not sure where to start.
So, to help you discover the possibilities of how AI can help, I've identified five key AI prompts that can enhance how HR leaders approach internal communications.
Let's look at the numbers:
- 74% of employees feel they're missing out on company information and news.
- Only 13% of employees strongly agree their leadership communicates effectively with the oganization.
- Companies with effective change communication are 3.5x more likely to outperform their peers.
These statistics highlight the crucial need for better internal communications. AI can help bridge this gap while ensuring consistency and sensitivity in messaging. Here are five essential prompts that can transform your communication strategy:
Change Management Announcements
This prompt helps create balanced communications that address employee concerns while maintaining transparency. This structured approach ensures you don't miss critical elements like timelines and support resources. It's particularly valuable when announcing sensitive changes like restructuring or policy updates.
Prompt
Employee Engagement Surveys
Using AI to "Create an employee engagement survey..." helps eliminate common survey design pitfalls like leading questions or response bias. The key is specifying the 10-minute completion time limit – this constraint forces focus on the most relevant questions while respecting employees' time. The mix of quantitative and qualitative questions provides both measurable data and rich insights.
Prompt
Manager Communication Toolkits
The prompt for designing manager communication toolkits is especially powerful when dealing with sensitive topics. It helps create comprehensive resources that empower managers to handle difficult conversations with confidence and empathy. By including specific phrases to avoid, you help prevent common communication missteps that could damage team dynamics.
Prompt
Celebration and Recognition Messages
When crafting company-wide celebration messages, the prompt ensures inclusivity and authentic recognition. It helps strike the delicate balance between highlighting achievements and maintaining genuine appreciation. This is particularly important in diverse, global organizations where cultural nuances matter.
Prompt
Change Management Sequences
The prompt for creating communication sequences ensures consistent messaging throughout change initiatives. By breaking down communications into distinct phases, you create a coherent narrative that helps employees understand and adapt to changes more effectively.
Prompt
Remember, AI is a powerful tool for creating initial drafts and ensuring comprehensive coverage of essential topics. However, the final human touch – your understanding of your organization's culture and people – remains necessary for genuinely effective internal communications.
Share your favorite prompts, and I will create a list of my favorites and share them with the AI in HR Today Community.